Organization Development (OD) practitioners today are tasked with helping organizations develop solutions to complex adaptive challenges for which there are no easy solutions. To solve these challenges OD practitioners must look for new tools and techniques to incorporate into their existing toolbox. Over the past two decades, Design Thinking has emerged in the business world as an approach to creating innovative yet practical solutions for complex organizational challenges. This paper explores how OD practitioners can lead organizations in solving 21st-century challenges by adding Design Thinking to their toolbox.
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Chesson, D. (2018). Meeting 21st Century Organizational Challenges with Design Thinking. Organization Development Journal, 36(3), 73-81.