Are Your Teams Ready for Chaotic Complexity?

Market conditions shift faster than you can plan, problems continuously emerge, change is constant, and results are getting harder to deliver. This is the world organizations are competing in now. Many teams are not prepared, and struggle to get work done. Are your teams struggling to deliver results?

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Read the Research

The Game's Changed. Many Teams Are Struggling.

The tried-and-true methods of the past no longer work. But no one has taught you what to do instead. The Result? A perpetual state of stuckness. Lot's of activity. No results. Unproductive busyness.

Looks like

Market conditions shift faster than you can react
Problems change before you can solve them
Conflicting stakeholder needs with no clear "right answer"
What worked last quarter doesn't work this quarter
Information is incomplete, contradictory, or changes daily
Change is constant with no time to catch your breath
Transformations disrupted by new technology

Teams that are not prepared for Chaotic Complexity struggle to solve problems and get stuck in unproductive busyness.

Your Teams Need to Build New Capabilities

You recognize the need for building new capabilities but...

You recognize the capability gap; you know your teams need to build new skills.

The problem is capacity. Your teams are already spread thin, overworked, and exhausted.

There is no time for building capabilities, the list of problems to solve keeps growing, and the capability gap keeps expanding.

Learn While Doing the Work

Dr. Dani Chesson—the founder of Design Thinker Institute—has been researching organizational stuckness for over a decade. And the capability capacity gap is one of her key findings.

"There's got to be a better way?" she thought. And she found one. A simple principle, teams need to learn while doing work in their context.

The Design Thinker Institute helps leaders identify the gaps and build the needed capabilities.

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More About Dani

Chaotic Complexity Needs Design Thinkers

12+ Years of Research. 1,000+ Participants. 20+ Industries.

Dr Dani's research has identified the six core capabilities of Design Thinkers, and these capabilities are uniquely qualified for problem-solving in chaotic complexity. And they are best developed while solving real-world problems - learning while doing.

Delivering results in chaotic complexity is possible. We've helped teams around the globe build the right capabilities, which led to results like...

1/3

How We Can Help

We help organizations prepare for chaotic complexity by unlocking the right capabilities

These capabilities are innate human capabilities, meaning we all have them. However, these capabilities are like muscles: the more we use them, the stronger they become, and many of us haven't had the opportunity to strengthen our innate capabilities.

Three Ways We Work With Organizations

Assessments

Bespoke assessments designed to understand your organization's unique needs:

Capability Assessments
Maturity Model Assessments
Readiness Assessments
Leadership 360s

These assessments can be stand-alone, one-time, recurring, or combined to inform capability building workshops.

Workshops

Enable learning while doing. Each workshop focuses on a real challenge you need to solve. The learning is built into the work.

Jumpstart Design Thinking
Discovery Research 101
Brain Science Basics
Leading Design Thinkers

Teams walk away with new capabilities and a ready-to-test solution.

Research

Make informed decisions by understanding needs, wants, pain points, opportunities, and gaps

Customer research
Internal process discovery work
Employee experience
Survey and interview-based

Our research offerings can be done with your team so they build the skills, or done for you if capacity is an issue.

No two organizations are the same, so we work with you to understand your context and propose a solution that meets your needs.

Let's Get Your Teams Ready for Chaotic Complexity

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What Leaders Are Saying...

We have worked with leaders across industries, sectors, and time zones.

An incredible capacity to guide, support, and enable organisations to unlock their hidden potential. Dani is an outstanding coach and consultant who works seamlessly with her clients to help them rediscover their full potential.

Chris Taylor Director at Apricus Australia

I've always been curious about Design Thinking, and thanks to Dani, it has become so easy to understand. From our first session, I felt confident enough to start using it. Learning by doing it in my own work has been incredibly helpful.

Kate Shirley Head of P&C Engineering Fonterata

I have had the pleasure of working with Dani on a few occasions and have always appreciated her perspective, insights, and clarity. Dani brings great ideas to the conversation, followed by actionable next steps that can help you navigate your work. She’s a great listener, innovative thinker, and experienced executive coach.

Larry Cravens SVP Enterprise Change at Bank of America

We Don't Just Talk About Solving Chaotic Complexity

Case studies co-authored with our clients

Fonterra faced a significant risk to the core operations of the business

When Fonterra was faced with a 20%-30% gap in labour shortages across five critical roles, it presented a significant risk to the core operations of the business. They needed to transform their recruitment process in weeks.

Incredible outcomes delivered in 8 to 12 weeks